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E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

Jaksa J. Kivelä - Personal Name
Carmen Yiu Ha Chu - Personal Name

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E00072 910.5 KIV j Perpus Utama Tersedia

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Judul Seri	-
No. Panggil	910.5 KIV j
Penerbit	SAGE Publications Ltd : ., 2001
Deskripsi Fisik	-
Bahasa	English
ISBN/ISSN	-
Klasifikasi	910.5
Tipe Isi	-

Tipe Media	-
Tipe Pembawa	-
Edisi	-
Subyek	EBOOK
Info Detil Spesifik	-
Pernyataan Tanggungjawab	-

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E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants

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