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E-BOOK : JOURNAL OF HOSPITALITY & TOURISM RESEARCH - Delivering Quality Service: Diagnosing Favorable and Unfavorable Service Encounters in Restaurants
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Availability
| E00072 | 910.5 KIV j | Perpus Utama | Available |
Detail Information
| Series Title |
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| Call Number |
910.5 KIV j
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| Publisher | SAGE Publications Ltd : ., 2001 |
| Collation |
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| Language |
English
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| ISBN/ISSN |
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| Classification |
910.5
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| Edition |
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| Statement of Responsibility |
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Other version/related
No other version available
